FAQs

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What is Chrono Collective?

Chrono Collective conducts promotional giveaways where participants have a chance to win luxury timepieces from brands such as Rolex, Omega, and more. Our giveaways are conducted in a fair, transparent, and compliant manner, ensuring all participants have an equal opportunity to win. No purchase is necessary to enter or win.

How does the giveaway system work?

Each giveaway is made up of limited entries that you can purchase directly through our website. Every purchase, whether it’s a ticket or one of our merchandise items, automatically enters you into the giveaway for a chance to win the featured luxury watch.

How do I enter the giveaway?

  • Free Entry Method: No purchase necessary to enter. Follow the instructions on our website to submit a free entry.
  • Ticket Purchase: Buy an entry ticket at a set price to participate in the giveaway.
  • Merchandise Purchase: Receive bonus entries when purchasing eligible merchandise such as T-shirts, hoodies, or other items.

Purchases do not increase your chances of winning. See official rules for details.

Do I need to purchase something to enter?

No, there is a no-purchase-necessary option available. You can enter the giveaway by following the instructions for the free entry method outlined in the official rules.

When will the winner be announced?

Winners are announced live on Instagram, via email, and on the official website. When all available raffle tickets are gone.

How do I know if I’ve won?

Winners will receive an official email notification, and we will also announce the results on our Instagram page. Make sure to follow us and stay updated!

Can I return my ticket or merchandise?

All ticket purchases are final and non-refundable. Merchandise follows our standard return policy and can be returned within 14 days of purchase. Please refer to our Return Policy for more details.

How do I know my entry is valid?

When you purchase a ticket or a qualifying merchandise item, you will receive an email confirming your entry with a unique entry number. You can also track your entries in your account.

Can I buy tickets for someone else?

Yes! You can buy tickets as gifts for someone else. Just make sure to enter their details at checkout.

How do I contact support?

If you have any questions or need assistance, feel free to contact us at support@chronocollectiveofficial.com.

Are there any restrictions on who can enter?

Our giveaways are open to legal residents of the 50 United States, the District of Columbia, and Canada, except where prohibited by law. Entries are not permitted from Puerto Rico, Quebec, or U.S. territories. For full eligibility details, please refer to our Terms & Conditions.